TERMS & CONDITIONS

Items are shipped within 1-10 business days of confirmation of payment (depending on which product you order, custom orders will take longer due to their handmade nature). CeltiCraft Jewellery & Armour cannot be held liable for lost or stolen parcels, late deliveries or damaged goods that occur while in transit. Great care is taken to ensure that the goods are packaged correctly so that they are not damaged during shipping. Kindly note that once an item is posted and you receive the tracking number as proof of postage, responsibility moves to the buyer to retrieve the parcel; note that in SA parcels can be lost or stolen, and it is at the risk of the buyer when using this service.
 

1. Introduction. These terms cover any transactions where we provide goods to you through this website.

2. The parties. We are the vendor under these terms. You are the customer under these terms.

3. Duration. These terms commence when you accept them and continue until terminated.

4. Orders & Shipping. You place an order with us acknowledging the following:

   • you acknowledge that you have the legal capacity to enter into the transaction;

   • we only conclude an agreement when we dispatch our goods to you;

   • we may cancel any order, but we will refund any money you have paid if we do;

   • Orders are not processed on Saturdays, Sundays and Public Holidays;

   • Manufacturing of custom orders will only commence once payment in full has been received, unless an agreement has been made prior; 

   • You will receive a notification and tracking number via email once your order has been dispatched;

   • Please allow 2-5 working days for delivery within South Africa (excluding South African Public Holidays); 

   • Please ensure that the delivery information provided (delivery address, contact information) is accurate and correct. Deliveries cannot be made to P.O. Boxes. CeltiCraft Jewellery & Armour cannot be held liable for incorrect delivery information provided by the buyer; 

   • We conclude an agreement where you are domiciled; and

   • Each order is a separate agreement, however you breach all of them if you breach one.

5. International Shipping. You place an international order acknowledging the following:

   • Our international shipping is (Amount) via (Courier company);

   • Please allow up to (timeframe) for orders to be dispatched;

   • Manufacturing of custom orders will only commence once payment has been received in full, unless an agreement was made prior;

   • International shipping can take between (timeframe) once your order has been dispatched and collected by (Courier company);

   • Once your order has been dispatched, you will receive a notification alongside a tracking number – please allow up to 24 hours for the courier to update their records;

   • Please note: shipping and delivery dates are estimates only and not guarantees. CelctiCraft Jewellery & Armour unfortunately has no control over delays and cannot be held liable once your parcel has left our premises;

   • Please note: any additional costs incurred through your country’s customs departments (taxes, fees or duties) is the responsibility of the buyer.

6. Goods. We sell the goods to you on the following basis:

   • The buyer will bear the cost and we will choose the way of packaging and delivering the goods unless agreed otherwise;

   • we will do our best to dispatch the goods as soon as possible after you have placed an order, but we are not liable and you may not cancel an order if we do not do so timeously;

   • risks related to the goods pass to you on delivery;

   • ownership in the goods passes to you on payment of the fees in full; and

   • you have the same rights against us as we have against our suppliers in terms of any warranty attached to the goods or imposed by law.

7. Your data. You own all your data. When you enter your data into the system, you give us a licence to use it to provide the goods. We are not responsible for any of your data stored on our system.

8. Intellectual property. We may own intellectual property rights in our goods and you may not use those rights without our permission. We may prosecute you for any violations of our proprietary rights.

9. Disclaimer. We disclaim all warranties to the extent allowed by applicable law. We are not liable for any defect that you cause.

10. Fees and payment. You will pay us the fees on the due date. You may not withhold payment of any amount due to us for any reason.

11. Direct damages limited. We are only liable to you for any direct damages that the goods may cause up to the total amount of fees that you have paid us for them.

12. Indirect damages excluded. We are not liable for any other losses that they may cause you.

13. Breach. Please don't breach your obligations under this agreement. If you do, we have certain rights against you in terms of the law.

14. Termination. We may need to terminate this agreement immediately under certain unlikely circumstances, including if we discontinue the goods, believe providing the goods could burden or pose a risk to us, have to terminate to comply with a law, or providing the goods has become impractical. If we need to, we will give you as much notice as possible in writing.

15. Resolving disputes. We want to avoid disputes about this agreement and resolve them as quickly as possible. But if there is one, either party may inform the other of it in writing. The parties must first try to negotiate to end the dispute, then enter into mediation if negotiation fails, and finally go to arbitration if mediation fails.

16. Notices and domicile. We want to communicate with you effectively about this agreement. For this reason, the parties will send all notices to each others' email addresses and choose their respective street addresses as their service addresses for all legal documents, but they may change either address on 14 calendar days written notice to the other.

17. Force majeure. Things may happen that prevent you or us from complying with each of our obligations under this agreement. Neither party is responsible for breach of this agreement caused by circumstances beyond its control, but the other party may cancel the agreement on written notice to the other if the circumstances persist for more than 60 calendar days.

18. Entire agreement. The agreement is the entire agreement between the parties on the subject.

19. Changes. If we change this agreement by updating this web page, any changes will only apply to future orders and will not be applied retroactively. 

20. Governing law. South African law governs this agreement.

21. Jurisdiction. You consent to the jurisdiction of the Magistrate's Court.